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To view this page ensure that Adobe Flash Player version 9.0.124 or greater is installed. Each problem reported contributes to the improvement of aviation safety through the identification of a potential problem area and the alerting of other persons to it. This focusing of attention on a problem has led to improvements in the design and maintainability of aircraft and aircraft products. Advisory Circular (AC) 20-109 (as revised), Service Difficulty Program (General Aviation), describes the Service Difficulty Program as it applies to general aviation. It also includes instructions for completing FAA Form 8010-4, Malfunction or Defect Report. The information from these reports is compiled and published as Maintenance Alerts. By pooling everyone’s knowledge about a situation, the FAA can detect mechanical problems early enough to correct them before they might possibly result in accidents/incidents which should make flying safer, more enjoyable, and certainly less expensive. FAA Form 8010-4, malfunction or defect report General aviation aircraft service difficulty information is normally submitted to the FAA by use of FAA Form 8010-4. However, information will be accepted in any form or format when FAA Form 8010-4 is not readily available for use. The information contained in the FAA Form 8010-4 is stored in a computerized data bank for retrieval and analysis. Items potentially hazardous to flight are telephoned directly to the Regulatory Support Division, Aviation Data Systems Branch (AFS-620) personnel by FAA aviation safety inspectors (ASIs) in local Flight Standards District Offices (FSDOs). These items are immediately referred to, and promptly handled by, the appropriate FAA offices.
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